This English text is a translation provided for convenience. In case of any discrepancy, the Icelandic version shall prevail.

Terms of Service

Þjálfarakerfi Terms of Service

These terms describe how Þjálfarakerfi works and what you can expect when using the system. By using the service you agree to the terms below.

The Service

Þjálfarakerfi is software for trainers and coaches to manage clients, bookings, services and documents in one place.

The goal is to simplify daily operations and make working with clients more convenient and secure.

User Responsibility

The user is responsible for the information they enter into the system and must ensure they have the right to process information about their clients.

Users are solely responsible for the content, programs, notes and information they save or share with their clients in the system.

Access and Security

The user is responsible for keeping their login credentials secure.

If you suspect unauthorized access, please notify us as soon as possible so we can respond.

Payments

If access is paid for, the prices and payment terms presented at the time apply.

Access may be limited or suspended if payments are not received on time.

Limitation of Liability

We strive to keep the system secure, stable and accessible.

However, the service is provided on an "as is" basis and we do not guarantee it will always be error-free or uninterrupted.

Changes

We reserve the right to update these terms. Changes take effect once published on the site.

Contact Us

If anything is unclear or you have questions about these terms, feel free to reach out to us.

Data Processing Agreement

Data Processing Agreement

This data processing agreement describes how Þjálfarakerfi processes personal data that users enter into the system.

Roles of the Parties

The user of the system, such as a trainer or coach, is considered the data controller of the information they record about their clients.

Þjálfarakerfi is considered the data processor and processes personal data on behalf of the user.

What Data Is Processed

The system stores the information the user enters themselves, such as name, email address, phone number, bookings, services, documents and training plans.

Purpose of Processing

Data is processed solely to allow the user to manage their services, clients and related data in one place.

Security

Data is protected with access controls, authentication and database rules that ensure each user only has access to their own data.

File Uploads

Documents and training plans are stored securely in a closed file storage system, and access is granted through temporary links.

Files are not shared with third parties unless required by law or necessary for the technical operation of the service.

Sub-processors

The system uses technical service providers to operate the database, authentication, hosting and file storage.

Data Deletion

The user may request deletion of their data or close their account at any time.

Data is then removed as soon as practicable, unless there is a lawful reason to retain it longer.

Confidentiality

We handle user data in full confidence and do not use it for any purpose other than operating and maintaining the service.

Changes to This Agreement

This data processing agreement may be amended if the system, legal environment or data processing changes.

Contact Us

Ordex

Iceland

info@ordex.is